Primary job function:

1. Daily Maintenance, Testing and Quality Control (QA) as well as user training support for various Health Data Analytics projects;

2.Software Support Services (e.g. Problem-/Incident-/Access Management);

3.Proactive follow-up on various project tasks assuring timely completion of project;

4.Assistance with various project management tasks (e.g. Project Tracking/Invoices/Instant Access/Client Satisfaction Survey).




Qualifications:

1. Good communicator in English, verbal and written;

2. Ability to own and manage tasks with tight deadlines;

3. Ability to work under pressure;

4. Experience in working with CRM Tools (Customer Relationship Management);

5. Strong organizational skills, result driven;

6. Good Analytical skills and keen perception of complex tasks;

7. Very good knowledge of both MS Excel (e.g. understanding formulas and pivot tables) and MS Powerpoint.

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