KEY OBJECTIVE: As a member of the Linux Engineering team at the Oracle China in Beijing or Shenzhen, you will be responsible for diagnosing, resolving, and debugging Linux kernel, user space and Oracle VM Server/Manager for x86 problems from world-wide customers. Interface with development teams when assistance or code fixes are needed. SPECIFIC RESPONSIBILITIES: 1. Handle initial customer interactions for Linux OS and Oracle VM Server/Manager for x86 issues and provide resolution to ensure a trouble free experience of Linux. 2. Familiar with issues related to installation, basic configuration, common Linux and Oracle VM questions. 3. Familiar with system crash/performance analysis. 4. Familiar with general information in various user space applications/tools, compilers, libraries, daemons and kernel. 5. For bugs or detail technical queries, collect and request essential information for the Level 2 support team. Required Skill Areas: 1. Good working knowledge of C/Python/Scripts 2. Good verbal and written English communication skills 3. Excellent system-level debugging skills and conclude with solution 4. Experience with one or more Linux distributions 5. Experience with patching and rebuilding Linux packages Desired Skills 1. Basic Oracle product stack knowledge 2. Good organizational and inter-person skills 3. Experience with one or more functional areas of Linux (e.g. kernel, networking, file system, storage, gcc) 4. Understanding of the Linux development process 5. Ability to work independently and in a team environment 6. Oracle VM or Xen virtualization or Openstack skills and/or knowledge Experience Requirement: 1. 7+ years of software development/System support experience 2. 5+ years in Linux software development 3. Previous experience working in a team collaboration environment and demonstrated professional customer technical service. 4. Experienced in respective Linux sub systems or packages (e.g. glibc, utilities like zip, unzip, boot scripts, boot loader, gtk libraries, programming languages such as perl, python, php, c, c++. Installation scripts, networking tools, daemons such as apache, cron, and shell scripting experience)

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